Well Extra is a 24-hour Self-Service Pharmacy Kiosk that works alongside with an additional app to provide instant access to repeat prescription and over-the-counter medications.

Users can order their prescription through the application then order for collection at any time. Other than providing customer prescriptions the atm also offers over the counter prescriptions 24hrs a day.

For young adults and middle-aged customers, since they have higher technology skills than elderly people, they are able to additionally use the app alongside the Kiosk to manage their repeat prescriptions. For elderly people, they do not have to use the app to order their repeat prescription. The automatic sms service will send notification to user’s mobile phone to remind them when they are running out of prescriptions and they can confirm to refill via replying sms. After that, the service will notify the customer when the prescription is ready and the user can collect it at the preferred 24hr kiosk anytime they want.

Follow my design process by viewing my design document:

https://drive.google.com/open?id=1j2hhKiMaLuJ5aMCJComLlU8bh1MG9Rsj

 

 

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